What is Amara?
Amara is an AI website assistant for local businesses. It answers common questions and captures enquiries from website visitors.
FAQ
Frequently asked questions
Does Amara replace staff?
No. Amara helps with common questions and lead capture. The business still reviews and responds to customers.
Can Amara book appointments automatically?
At first, Amara records appointment enquiries. Confirmed bookings should be handled by the business unless calendar integration is added later.
Does Amara work for different business types?
Yes. Amara can be tailored for sectors such as vets, hairdressers, barbers and pet groomers, and will expand into trades and home services such as plumbers, builders, electricians, decorators, roofers, gardeners, cleaners, garages, locksmiths and repair businesses. The goal is simple: never miss a quote request again.
What information does Amara collect?
It may collect information such as name, phone number, email address, enquiry message, preferred appointment time and relevant service details.
Is Amara an AI?
Yes. Visitors should be told they are speaking to an AI assistant.
Can customers request deletion of their data?
Yes. Businesses should have a process to delete or correct customer enquiry data when requested.
Is there a free trial?
Free trials or founding customer offers may be available during early rollout.
Does Amara give medical or veterinary advice?
No. Amara does not provide medical, veterinary, legal, financial or emergency advice. It can signpost customers to contact the business directly where appropriate.
Can I customise the assistant?
Yes. The assistant can be tailored to the business services, tone, opening hours, FAQs and lead capture requirements.